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You have requested the assistance of a technical support representative through a remote connection to your computer. The ability for NIRVANA TECHNOLOGY SOLUTIONS LLC to remotely access your computer significantly enhances NIRVANA TECHNOLOGY SOLUTIONS LLC'S ability to resolve your technical problem quickly. You understand that by requesting such assistance, you will be providing NIRVANA TECHNOLOGY SOLUTIONS LLC technical support personnel with access to and control of your computer. In addition, you may be providing NIRVANA TECHNOLOGY SOLUTIONS LLC technical support personnel with access to files that reside on your computer. Remote access services are provided at your sole risk.

 

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NIRVANA TECHNOLOGY SOLUTIONS LLC'S assistance is provided on the following terms and conditions:

NIRVANA TECHNOLOGY SOLUTIONS LLC'S LIABILITY AND THE LIABILITY OF ITS VENDORS AND LICENSORS SHALL BE LIMITED TO THE TOTAL VALUE OF THE NIRVANA TECHNOLOGY SOLUTIONS LLC REMOTE ACCESS TECHNICAL SUPPORT SERVICES, NOT TO EXCEED THE LIMITATION OF LIABILITY IN YOUR CURRENT NIRVANA TECHNOLOGY SOLUTIONS LLC SOFTWARE LICENSE AGREEMENT, YOUR CURRENT NIRVANA TECHNOLOGY SOLUTIONS LLC TECHNICAL SUPPORT OR SERVICES AGREEMENT, OR IF YOU HAVE NO CURRENT NIRVANA TECHNOLOGY SOLUTIONS LLC SOFTWARE LICENSE AGREEMENT OR NIRVANA TECHNOLOGY SOLUTIONS LLC TECHNICAL SUPPORT OR SERVICES AGREEMENT, $1,000 PER INCIDENT.

 

NIRVANA TECHNOLOGY SOLUTIONS LLC AND ITS VENDORS AND LICENSORS MAKE NO WARRANTIES OF ANY KIND WITH REGARD TO THE TECHNICAL SUPPORT SERVICES PROVIDED HEREUNDER. NIRVANA TECHNOLOGY SOLUTIONS LLC AND ITS VENDORS AND LICENSORS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE TECHNICAL SUPPORT SERVICES INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL NIRVANA TECHNOLOGY SOLUTIONS LLC OR ITS VENDORS OR LICENSORS BE LIABLE FOR (i) ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR (ii) ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE PROVISION OF TECHNICAL SUPPORT SERVICES.

 

 

 

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